Frequently asked questions

TapBell QR is a web app for restaurants. Guests scan the QR code on their table to call a waiter, request the bill or open the menu. Staff see requests live on a dashboard, with sound and history.

No. The guest experience runs in the browser. There is nothing to download, no account and no hardware beyond the QR and a phone.

No. The dynamic display is a web page at /display. You can use any tablet or old phone with a browser. It rotates the QR token every 30 seconds, and the visit code is always available as a fallback.

When staff open a table, TapBell generates a 6-digit visit code. The waiter tells it to the guest, or the guest enters it on the table page. Only an active visit can create requests, so a previous guest cannot keep calling the waiter.

Yes. The menu can be a PDF or a URL. Website, Instagram, Facebook, TikTok, X, YouTube, WhatsApp and your Google review link are optional. Google reviews are shown as a link only; no Google API is required.

Dynamic QR tokens expire in 90 seconds and are tied to an open visit. Visit codes expire with the visit, which closes automatically after four hours or when staff close the table. Displays can be unlinked at any time.

Yes. The guest interface and marketing site are available in English and Spanish. Each restaurant can choose its default language.

You can create an account and start with the free plan. There is no card required to try the product. Contact us when you need more restaurants, seats or support.

Guest pages are not indexed by search engines. Restaurant data is protected with row-level security, staff roles and revocable display tokens. Marketing pages are indexed; /r/ pages are always noindex.